Patients will weigh options other than your clinical expertise when choosing a dentist:
If any of these messages are inconsistent, out of balance, or lacking, patients will be less likely to trust you or accept your treatment recommendations.
You CAN control the variables that influence your patients and potential patients. But first, you must have an unbiased perspective about what they hear, see, and experience in order for you to know what you must change.
We provide that objective perspective and help you reflect the appropriate image. We can help you understand how consumers make choices, how the trends in the marketplace have an effect on your practice and help you and your services become more relevant to your potential new patients. We also help your team connect with patients in a more meaningful and effective way and improve their communication skills for greater success.
- what others tell them about you
- the messages you send out to the community
- the physical plant
- the environment you create
- the way you and your staff engage your patients
We can help
Evaluate how your practice is perceived by your patients
Conduct third party surveys to get honest feedback
Identify areas that need a face lift
Re-define your specialty and dominate the marketplace
Reflect your values and services to the public
Coordinate external marketing efforts
Create campaigns to draw ideal patients
Create internal and external referral programs that work
Contact us to discuss the best option for your practice.
Helping practices understand human behavior
Providing communication tools and support to help you succeed