An ever-growing compilation of Sandy Roth and MaryBeth Head’s most useful concepts and ideas in a user friendly, fully-indexed format. This comprehensive virtual encyclopedia is topical and relevant and contains useful advice on leadership, management, team and patient relationships and everything in between. When an issue comes up in your practice, look it up by subject and access a ready source of information and ideas in an easy-to-read format to help you address it with confidence.
Table of Contents
Helping practices understand human behavior
Providing communication tools and support to help you succeed